CMADE CEO

The same employee, trusted to run the day. It handles the everyday itself inside limits you set once, and only brings you what genuinely needs a person.

• ✓24/7 Text and Email Management (Auto)It gets its own line for texts and its own email address and reads everything that lands there, day and night. One customer's whole back-and-forth sits in one place. Each morning you get the short list that needs you — the angry one, the question that has waited three days. Your own inbox reaches it only if you point it there.
• ✓24/7 Lead Management (Auto)Someone fills in your contact form at eleven at night. Who they are, how to reach them, what they asked for — on one waiting list, in front of you before you open, longest wait first. Anything unanswered after three days is flagged. It sees its own text line, its own email, and web-form mail you point at it.
• ✓24/7 Calendar Management (Auto)Two jobs booked in the same hour is the sort of thing you find out at the second one. Each morning you get the day in plain order: who, where, what time, and the trouble flagged. At this level it writes bookings straight into the calendar you have shared with it, inside the hours and rules you set once. It works from that calendar, not from your booking system.
• ✓24/7 Sales Management (Auto)You hand it a sales file, whatever you already keep. Back comes the adding up nobody gets round to: this week against the same week a month ago, what is selling and what has stalled, and what the average sale is. Three weeks falling in a row reaches you that day, not at quarter end. Per-item profit only if your file carries what things cost you. It is not joined to your till or bank, so it is only as current as your last file.
• ✓24/7 Website Management (Auto)Your site is watched round the clock, the way a customer finds it: is it there, is it quick. If it goes down you hear within minutes. Once a day every page is checked for dead links and a form that swallows messages. At this level it makes the small fixes itself — but only on a site you have given it a way into, and anything that changes what a page says still comes to you.
• ✓24/7 Market Management (Auto)Give it your trade and your town. Once a week you get a page on what changed around you — a rule with a date on it, a big event coming to town — what it means for your week, and two or three things it would try. Anything with a deadline reaches you the same day. It reads what is public, never anyone's books.
• ✓24/7 Competitor Management (Auto)Name your rivals and every week you get the difference: a price up on the thing you both sell, a new offer, Saturdays added, something they have started pushing that you have not. A short page on where you are cheaper, where you are dearer, and what to do about it. It reads only what any customer could read, so if a price is not on their page it says so rather than guessing.
• ✓24/7 Expert AssistanceText it at six thirty in the morning — what does this supplier's email mean, what did we charge the Hendersons last March — and the answer comes back in minutes, any hour, any day. When it doesn't know, it says so instead of inventing a figure. It works from what you hand it, and isn't reaching into your accounting program, diary or bank.
• ✓24/7 Stock and Slow Sellers (Auto)Type a number on a Sunday, or send the spreadsheet you already keep, and it carries that count forward. It tells you what you are three off empty on, what has not moved since March, and what people asked for that you did not have. Every number shows the date you gave it. It buys nothing, and it has no line into your till, your shop page or your supplier.
• ✓24/7 Client Work Watch (Auto Follow-Ups)Nothing sits still without you knowing. Off your email, your texts and the files you hand over, it tracks where every job has got to, what has stopped moving, how long for, and who is holding it up — the client who never sent the last two bank statements. It is not in your case system or diary, so a job done on the phone is one you tell it about.
• ✓24/7 Empty Hours and Gaps (Auto Fills)Every morning: the empty hours tomorrow, the people who wanted an hour like that, and the names missing from your book — past their usual gap, a course of visits left half done, an inquiry gone cold. It reads a calendar you share or a list you send, never your booking system, and each rhythm comes from past bookings you hand over, so the first weeks are thinner.
• ✓24/7 Day-Ahead Watch (Auto Prep and Shifts)Some nights you are slammed and some nights nobody comes. Off the figures you hand over — what you took, what you threw out — plus the weather, the game, the school break, it shows which days ahead look heavy and what tomorrow needs: how much to have ready, how many hands. Nothing comes from your till or your diary, and the weather is wrong sometimes.

• ✓Content Planning + Auto CreationSunday night and next week is mapped: seven days, one line each — the day, what the post is about, and which of your photos goes with it. Built from your real week: the jobs you did, what sold, the question four people asked. Finished posts wait in a folder for you to put up. It never puts anything up itself.
• ✓Document Analysis + Auto CreationThe twelve-page contract you don't want to read comes back as one page in plain words: what it asks of you, the dates and numbers, and the few lines that could cost you. A date buried on page nine goes on your list before it arrives. It is not your lawyer. It reads only what you give it — dropped in its folder or emailed to it.
• ✓Invoicing and Quoting + AutoSay it in a sentence — the work, the goods or the booking, and roughly what it comes to — and the price comes back off your own price list and the last one like it. Friday it lists what is done and not billed, and what is owed. Every price waits on your yes at all three levels, CEO included: a figure going out in your name is your call, never ours. It isn't joined to your bank or your accounting program, so what's paid is what you tell it.
• ✓Marketing Ideas + Auto PlanningThree or four things worth trying, never fifty. A few lines each: what to do, who it's aimed at, what it costs you in time or money — and why it came up now, like the same question asked four times last week. It remembers what flopped in March and stops offering it. It never spends your money, and works from the figures you hand it.
• ✓Bookkeeping + Auto DraftForward the bill, drop in the statement or the export — every line goes into the right pile. At month end, one page: what came in, what went out, your five biggest costs. It catches the bill paid twice and the subscription that crept from nineteen to twenty-nine. It does not file your taxes. No link to your bank, and it reads files — a CSV, a statement, a text bill — not a photograph of one.
• ✓Every Job Written Down (Auto Notes)Send a voice note, a photo or two lines when you finish, and the job is filed the same day under the right customer — so the extra part you fitted is in front of you when the bill gets written, not remembered two weeks later. The customer note waits for your yes. It knows what you send it, not what you billed.
• ✓Superior Customer MemorySomebody messages you and their whole story is on one page: what they asked for last March, what you charged, what you promised and never got round to. It watches who has gone quiet — the price you gave that nobody answered three weeks ago — and hands you a follow-up list, longest wait first, each with a line saying why. It writes them, you send them, at every level including CEO. Older records only if you hand them over.
• ✓Superior Business MemoryTell it your prices, what you will and will not take on, and the lines you never cross — no Sundays, nothing discounted below this, that brand we do not carry, who gets trade prices. Say it once and it holds it, and it writes to that from then on. It keeps the why too: ask six months later and it tells you what you decided and when. It only knows what you have told it — nothing comes across from your old systems.
• ✓Financial Reports + Auto ActionsOnce a month, one page of money: what came in, what went out, what is left, and how that sits against the same month last year. Under it, which jobs or products earned their keep. At this level it also acts on the routine ones you have already allowed — the chase, the reminder, the write-up. It never moves money and it is not connected to your bank.
• ✓Advanced Reports + What It DidReports short enough to read standing at the kettle. Every morning on your phone: what came in overnight, who is waiting on you, what is on today. Every Monday: last week against the one before — inquiries in, what you sold or delivered, and what people asked for and never came back for — plus a short note of what your employee actually did for you. Money stays blank until you hand files over.
• ✓Business Ideas + Auto AdviceYour week goes in — inquiries, what sold, what people asked for and did not get — and back come two or three moves, each with what made it think of it. Chewing over a price rise, it argues the other side, and that argument is written down for next month. It reasons from the figures you hand over.
• ✓Activity LogIt writes down everything it does, in a line you can read: what it did, when, why, and what it looked at to decide. Read it by the day, read it under one customer, or just ask — show me everything about the Harris job. No codes to look up. See something you do not like and one sentence puts it back to asking you first.
• ✓Your Own Software, Built For YouSoftware of your own, built once, for running your employee and your business from one place. You see what it is doing, what is waiting on you, and what it did while you were closed — and you tell it what to do next without typing a message. We scope it with you in writing before anyone starts, and it is yours to keep.

• ✦Text It Like You Text Your Staff — 24/7
• ✦Self-Improves Every 30 Minutes
• ✦Private Thinking, On Your Own Machine
• ✦Keeps Working When the WiFi Drops
• ✦Power Outage Survival — Battery Backup Included

• It sends inside the limits you set. Prices, quotes and firm dates still come to you first.
• Texting abilities only work with iPhone users with an active phone number.
• Money and stock figures come from your own systems where a connection is available, or from files you provide.
• Not every feature suits every business. Additional features are available for specific industries.
• The device is ours. When you cancel, we wipe it and collect it. Keep your own copy of your records. If we cannot collect it within 14 days, a $850 device fee applies.
• Your service is governed by the agreement you sign. Additional terms, waivers and policies apply. If this page and your signed agreement differ, the signed agreement controls.
• Device replacement: free in the first year for anything that is not your fault; $400 in years two to five if it wears out or fails on its own; $850 after five years, or at any point if it is dropped, damaged, lost or stolen.
• The build fee is a service charge for designing and building your custom employee — half starts your build, half is due when it goes live, and it is earned in stages, so an unstarted build is refunded in full. The monthly renews until you cancel.
• Prices and features are subject to change as the law and the market fluctuate.
• CMADE employees do not provide legal, tax, financial or insurance advice.